Terms and Conditions

Business to Consumer
Last revised: September 15, 2026

Table of Contents

      1. Definitions
      2. Preamble
      3. Registration on the Site
      4. Order Placement Procedure and Conclusion of the Sales Contract
      5. Rejection, Cancellation and Modification of the Consumer's Order
      6. Availability of Items
      7. Prices
      8. Payment
      9. Delivery Times and Methods
    10. Limitation of Liability
    11. Obligations of the User
    12. Gift Cards
    13. Right of Withdrawal
    14. Warranties
    15. Contract Termination and Express Termination Clause
    16. Intellectual Property Rights
    17. Privacy
    18. Storage and Archiving of the Sales Contract
    19. Jurisdiction and Competent Court
    20. Final Provisions

1. Definitions
1.1. Whenever used in these terms and conditions with capital letters, the following terms shall have the following meanings:
1.1.1. “Item” or “Items”: the products sold on the online e-commerce hosted on the Site;
1.1.2. “Consumer Code”: Italian Legislative Decree no. 206/2005, as amended and supplemented;
1.1.3. “Consumer”: the User aged 18 (eighteen) years or older who expressly qualifies as a consumer pursuant to Art. 3, para. 1, letter a) of Legislative Decree no. 206/2005 as amended, and who makes a purchase for purposes unrelated to their trade, business, craft, or profession;
1.1.4. “Sales Contract”: the contract for the sale of Items concluded on the Site between Locman and the Consumer;
1.1.5. “Cookie Policy”: the comprehensive policy regarding the use of cookies on the Site, available [here](https://www.locman.live/pages/cookie-policy);
1.1.6. “Termination Date”: the day on which the Sales Contract is terminated due to impossibility of delivery attributable to the User, pursuant to Art. 11 of these T&C – Consumer;
1.1.7. “GDPR”: Regulation (EU) 2016/679, as amended and supplemented;
1.1.8. “Payment Processor”: the payment service provider appointed to execute the transaction where the Consumer opts for payment via one of the methods available on the Site, namely Shopify Payments or PayPal, depending on the payment method selected by the Consumer;
1.1.9. “Locman”: the company Locman S.p.A. (Tax Code 08504700157, VAT ID 01190380491) with registered office at Piazza Giovanni da Verrazzano no. 7, 57034 Campo nell’Elba (LI), Italy, in the person of its legal representative pro tempore;
1.1.10. “Parties”: Locman and the Consumer who has entered into a Sales Contract with Locman, jointly;
1.1.11. “Privacy Policy”: the personal data processing notice of the Site, available [here](https://www.locman.live/pages/privacy-policy);
1.1.12. “Intellectual Property”: the name and trademark "LOCMAN" (and any graphic variation thereof), as well as any other distinctive sign used as proprietary on the Site, the underlying software of the Site, and the design of the pages, their elements, and the texts of the Site;
1.1.13. “Site”: the website associated with the domain name “[locman.live](http://www.locman.live/)”;
1.1.14. “T&C – Consumer”: these terms and conditions of sale of the Site governing sales terms and conditions in business-to-consumer transactions;
1.1.15. “T&C – Website Use”: the terms and conditions of use of the Site governing navigation on the Site and the use of the services offered, available [here](https://www.locman.live/pages/termini-e-uso-del-sito);
1.1.16. “User” or “Users”: any user browsing the Site.

2. Preamble
2.1. The Site is owned by Locman and is dedicated to the presentation of Locman and the sale of Items.
2.2. These T&C – Consumer govern the terms under which Locman grants exclusively to Consumers the right to purchase Items on the Site.
2.3. In addition to these T&C – Consumer, the T&C – Website Use are published on the Site.
2.4. Purchasing Items through the Site is subject to acceptance of these T&C – Consumer, the T&C – Website Use, the Privacy Policy, and the Cookie Policy; such acceptance is deemed completed upon completion of the cookie banner/form by the User. If the User does not intend to accept these T&C, the Privacy Policy, and the Cookie Policy (at least those strictly necessary for the proper functioning of the Site), they need simply refrain from browsing the Site and/or from using the online purchase service for Items offered thereon.

3. Registration on the Site
3.1. To purchase Items on the Site, an account is not required; however, the Consumer must provide Locman with billing details (first name, last name, shipping address, telephone number, and a valid and functioning email address), accept these T&C – Consumer, and declare that they have reviewed the Privacy Policy. Failure to accept these T&C – Consumer and the Privacy Policy will make it impossible to make purchases on the Site.
3.2. Registration on the Site is free of charge. To register, the Consumer must click on the Account icon (in the shape of a user) in the header of the Site, then click on “REGISTER” (or "Create account"), and complete the registration form by entering and verifying a valid and functioning email address.
3.3. Registration credentials may be used exclusively by the Consumer and may not be transferred to third parties. The Consumer undertakes to keep them confidential and to ensure that no third party gains access to them. The Consumer shall immediately notify Locman of any suspected unauthorized use and/or disclosure. The Consumer warrants that the personal information provided during the Site registration process is complete and true. The Consumer agrees to hold Locman harmless from any liability, claims for damages, and/or penalties arising from any breach by the Consumer of the rules governing registration on the Site.

4. Order Placement Procedure and Conclusion of the Sales Contract
4.1. The Sales Contract is concluded exclusively online upon the Consumer’s access to the Site where, by following the designated procedures, the Consumer formalizes the purchase proposal for the Items and the acceptance of these T&C – Consumer.
4.2. Any promotional codes eligible for use on the Site may be entered during checkout on the payment page. Promotional codes may have specific start and expiration dates, minimum order thresholds, and designated exclusions. Furthermore, they cannot be combined with other offers or promotions. Their application may cause adjustments to the total order amount at checkout.
4.3. Placing a purchase order is accomplished by selecting an Item in the “Watches”, “Straps”, or other relevant sections of the Site, followed by clicking on “ADD TO CART”. To proceed to payment, the Consumer must click the “CHECKOUT” button or the shopping cart icon in the Site header, where an order summary will appear, detailing prices, shipping costs, and any ancillary charges. Upon acceptance, the Consumer shall, in sequential order:
4.3.1. provide all data necessary for order processing (such as first name, last name, shipping address, telephone number, and a valid, functioning email address) or, if already registered, log in to their account;
4.3.2. select a payment method from among those available;
4.3.3. confirm acceptance of these T&C – Consumer and the Privacy Policy via the respective checkboxes and proceed with the transaction;
4.3.4. click on “PAY NOW” (or the equivalent button depending on the selected payment method).
4.4. Subject to the provisions of Art. 2.2 above, during the order placement process, the Consumer may request an invoice for the purchased Items by completing the designated billing address fields. In such case, the Consumer shall be required to enter the mandatory additional data requested (namely, company name, VAT ID, and/or Tax Code).
4.5. The Sales Contract is concluded upon the Consumer’s accurate completion of the order form, execution of payment, and subsequent transmission by Locman of the order and payment confirmation via email, following display of a printable confirmation and order summary webpage indicating the details of the purchaser and order, the price of the purchased Item(s), shipping costs and ancillary charges, payment terms and methods, delivery address, estimated delivery times, and the existence of the right of withdrawal.

5. Rejection, Cancellation and Modification of the Consumer's Order
5.1. Locman reserves the right to reject Consumer orders in cases provided by law.
5.2. Locman likewise reserves the right to cancel purchases (an order already accepted by the Site) in the event of, among others, the following circumstances, without being held liable for any damages and/or expenses (in such case, the Sales Contract shall be deemed terminated by mutual consent):
5.2.1. the Item is unavailable;
5.2.2. billing details provided by the Consumer are inaccurate or cannot be verified;
5.2.3. the Consumer does not provide sufficient guarantees of solvency;
5.2.4. pending disputes of any kind exist between Locman and the Consumer at the time of the order;
5.2.5. the order is flagged by security systems as an "unusual order" or "suspected fraudulent order". In case of suspected fraud, prior to canceling the order, Locman reserves the right to verify the Consumer's bank details and/or identity. By finalizing the order, the Consumer agrees to provide Locman with the documentation and information necessary for such verifications. In the absence of such documentation and information, Locman reserves the right to cancel the order subject to anti-fraud review;
5.2.6. Locman has reason to believe that the order was placed by an individual under 18 (eighteen) years of age;
5.2.7. Locman has reasonable grounds to believe that the order was placed by a reseller or other professional buyer, in violation of the provisions of Art. 2 of these T&C – Consumer;
5.2.8. the Item was incorrectly priced;
5.2.9. Locman is unable to deliver to the specified delivery address.
5.3. Once submitted, an order cannot be canceled or modified. Locman reserves the right to evaluate any requests for cancellation or modification received prior to shipment of the Items to the Consumer and, in any event, within 12 (twelve) hours of the conclusion of the Sales Contract pursuant to Art. 4 above. Requests for order cancellation or modification by the Consumer must be submitted to Locman customer service via email at [shoponline@locman.live](mailto:shoponline@locman.live), stating the order number and date of submission. Locman customer service will contact the customer to confirm the feasibility of the requested cancellation or modification.
5.4. Locman reserves the right to postpone shipment if an order cannot be shipped in a single consignment. Orders placed separately will be shipped separately.

6. Availability of Items
6.1. In the event that an ordered Item is unavailable, the Consumer will be promptly notified via email and the purchase order will be canceled. If payment has already been executed, Locman will refund the full amount paid by the Consumer—consisting of the purchase price, shipping costs, and any additional charges—within 14 (fourteen) days starting from the day following the conclusion of the Contract pursuant to Art. 4 above. The refund amount will be communicated by email and credited using the same payment method used by the Consumer for the purchase. Any delays in crediting may depend on the banking institution, credit card issuer, or payment solution used. In any event, the value date of the credit will match the debit date.
6.2. If an order covers a quantity of Items unavailable in stock, Locman will inform the Consumer via email or telephone whether the Item is permanently unavailable or what the estimated lead time is for receiving the selected Item, inquiring whether the Consumer wishes to confirm the order or is willing to receive only what is currently available; in the latter scenario, the Consumer will only be charged for the Items actually delivered, or refunded if payment has already been made.

7. Prices
7.1. All sale prices of Items are expressed in Euros (€) and constitute an offer to the public pursuant to Art. 1336 of the Italian Civil Code. Only when the Consumer connects to the Site from the United States of America are sale prices displayed in US Dollars ($).
7.2. Item prices indicated on the Site include standard packaging costs, VAT (where applicable), and any indirect taxes (where applicable), but do not include shipping costs, which are calculated prior to confirmation of the order placed by the Consumer and which the Consumer agrees to pay to Locman in addition to the price displayed on the Site.
7.3. Depending on the country to which Items must be delivered, the Site will indicate during the checkout process the shipping costs that the Consumer agrees to pay in addition to the price of the ordered Items.
7.4. Except for orders with a shipping destination in the United States of America, where Items are to be delivered to a country outside the European Union, the total price indicated in the order and confirmed in the order confirmation (including indirect taxes where applicable) is net of any customs duties and import taxes, which the Consumer undertakes to pay, where applicable, in addition to the price indicated in the order and confirmed in the order confirmation, in accordance with the legislation of the destination country. The Consumer is advised to contact the competent authorities of their country of residence or destination to obtain information on applicable duties and taxes. Any additional customs fees, charges, taxes, and/or duties levied by a destination country on Items ordered pursuant to these T&C – Consumer shall be borne exclusively by the Consumer. The Consumer acknowledges that lack of awareness regarding customs duties, taxes, fees, and/or levies referred to in this section at the time of placing an order with Locman shall not constitute grounds for termination of the Sales Contract and shall not in any way engage Locman's liability.
7.5. Item prices are subject to change; however, the price charged to the Consumer shall be the price published on the product detail page at the time the order is submitted, irrespective of subsequent price increases or decreases. In the event that Locman identifies an error in the pricing of an Item, Locman will offer the Customer the choice to reconfirm the purchase at the corrected price or cancel the order.

8. Payment
8.1. Payment of the Item purchase price may be made exclusively using the following payment methods and any others expressly indicated on the Site:
8.1.1. Credit card, debit card, and digital wallets (Apple Pay, Google Pay). Credit card payments are processed in complete security via the integrated Shopify Payments gateway (managed by Stripe Payments Europe, Ltd.). Cards on the VISA, Mastercard, and Amex networks are accepted, alongside supported digital wallets. Locman charges no additional fees. In case of credit card payment, upon completion of the online transaction, the payment processor debits the actual amount to the Customer’s card. In case of order cancellation, Locman will issue a refund. Credit processing times depend exclusively on the banking system. Locman is not responsible for any fraudulent or unlawful third-party use of payment methods. At no point during the checkout process does Locman have access to the purchaser's credit card details, which are transmitted directly to the payment processor via a secure, encrypted connection.
8.1.2. PayPal. With PayPal, the Consumer can pay securely for purchases with no added fees. Upon selecting PayPal, the Consumer is redirected to the PayPal portal to complete the transaction safely. For more information, visit the official website: paypal.com.
8.2. Transaction Security. The e-commerce software (Shopify) utilized by Locman is Level 1 PCI DSS certified and incorporates industry-leading data encryption standards compliant with TLS/SSL (Secure Socket Layer) protocols. This technology ensures that confidential data travels across the Internet strictly in encrypted form, safeguarding communication privacy and preventing unauthorized access. Secure browsing areas are identified by the "https" prefix and the padlock icon in the browser address bar. Sensitive card details are neither routed through nor stored on Locman's servers, but are processed directly by protected banking infrastructures.

9. Delivery Times and Methods
9.1. Through its designated courier, Locman delivers Items to the address specified during order placement within 3 (three) to 5 (five) business days within Italy, and within 5 (five) to 7 (seven) business days outside Italy, subject to exceptions that will be communicated to the Consumer via email, and in any event no later than 30 (thirty) days from the day following the conclusion of the Sales Contract pursuant to Art. 4 above.
9.2. Each consignment includes an envelope containing the shipping document (transport document), as well as a receipt if requested by the Consumer. A secondary dispatch of one or more of the aforementioned documents, for any reason, will be arranged within 5 (five) days of request.
9.3. Shipped Items are packed in cardboard boxes of varying sizes, sealed along the top and bottom with customized tamper-evident adhesive tape.
9.4. Upon receipt, the Customer is required to inspect the delivered Item for conformity with the order placed, and in particular to verify that:
9.4.1. the number of packages indicated on the carrier's waybill corresponds to the actual number of packages delivered;
9.4.2. the package is intact, undamaged, not wet, and otherwise complies with standard packaging characteristics set forth in Art. 3 above.
9.5. Upon satisfactory verification of the conditions detailed in Art. 9.4 above, the Consumer shall sign the delivery note. The Consumer acknowledges that signing the delivery note signifies completion of delivery, precluding subsequent claims regarding verified external packaging conditions pursuant to Art. 9.4 above, without prejudice to latent defects or statutory warranty rights of conformity.
9.6. In the event of an unsatisfactory inspection pursuant to Art. 9.4 above, the Consumer must refuse the Items and lodge an immediate complaint directly with the carrier.
9.7. Deliveries to P.O. Boxes, poste restante (general delivery), mail forwarding services, or similar facilities will not be made under any circumstances.
9.8. Locman does not ship to destinations or countries where, at its sole discretion, minimum security conditions required for the transit and delivery of goods cannot be guaranteed. Consumers residing in countries where shipping is unavailable will not be permitted to place orders on the Site.
9.9. Upon delivery, the Consumer is urged to be present at the delivery address and not authorize unattended deliveries, as neither Locman nor the carrier can be held responsible in case of parcel theft or loss. Furthermore, in the absence of a delivery signature, Locman will be unable to launch official investigations with the carrier and logistics department.
9.10. In the event of delivery failure due to recipient absence at the specified address, the courier will leave a notice of attempted delivery. The notice will indicate the telephone number to contact to schedule a second delivery attempt, or the corresponding online procedure. After two unsuccessful delivery attempts, the parcel will be held in storage. Locman will then contact the Consumer to resolve the hold and arrange final parcel delivery. Where necessary, Locman may agree with the Consumer on an alternative delivery address. If the subsequent delivery attempt fails or if the Consumer fails to respond to contact attempts, the parcel will be returned to Locman and the Consumer will be notified by email.
9.11. The User acknowledges that, upon the expiry of 30 (thirty) days from the date the parcel is returned to the Company, the Sales Contract shall be deemed terminated due to impossibility of delivery attributable to the User, and the purchase order terminated pursuant to Art. 1456 of the Italian Civil Code.
9.12. Within 30 (thirty) days of the Termination Date, Locman will refund the total amount paid by the Consumer, less expenses incurred for failed delivery attempts, storage, and parcel return. Termination of the Sales Contract and refund amount will be communicated to the Consumer via email. The refund will be credited using the original payment method chosen by the Consumer.
9.13. If, prior to the Termination Date, the Consumer requests redelivery of the purchased Item, Locman will arrange redelivery subject to prior payment by the Consumer of redelivery costs and costs incurred for returning the item to Locman.

10. Limitation of Liability
10.1. Locman regularly updates information on the Site; however, the Site may contain typographical errors, inaccuracies, or omissions concerning Item prices, availability, or technical descriptions. Locman reserves the right to amend or update information at any time without prior notice to Consumers.
10.2. Locman assumes no liability for disruptions attributable to force majeure, including but not limited to accidents, theft, explosions, fires, strikes, lockouts, earthquakes, floods, and similar events preventing full or partial timely performance of the Sales Contract.
10.3. Except in cases of willful misconduct or gross negligence, Locman shall not be liable to the Consumer for service interruptions or network malfunctions beyond its reasonable control or that of its subcontractors.
10.4. Locman shall furthermore not be liable for damages, losses, or expenses incurred by the Consumer due to non-performance of the Sales Contract arising from causes not attributable to Locman, the Consumer’s sole remedy being a full refund of the price paid and any ancillary charges incurred.
10.5. The Consumer cannot be held liable for payment delays or complications if they demonstrate that payment was made within the timeframe and manner prescribed by Locman. Locman shall, however, not be liable for delays in payment receipt attributable to third-party payment platforms and consequently retains the right to withhold order confirmation until actual receipt of funds is verified.
10.6. Locman disclaims all liability for direct or indirect damages of any kind, however arising, resulting from the use of this Site and/or information, photos, and materials contained herein. Locman shall not be held liable to any party for damages, losses, or costs arising from non-performance of the contract due to the causes mentioned above.

11. Obligations of the User
11.1. The Consumer undertakes to pay the price of the purchased Item in the manner and timeframe specified in the Sales Contract.
11.2. The Consumer undertakes, upon completion of the online purchase procedure, to print and retain a copy of these T&C – Consumer, as well as the specifications of the purchased Item.
11.3. The Consumer is strictly prohibited from entering false and/or third-party data during the registration process required to execute the contract and facilitate related communications. Locman will legally pursue any violations and abuses to protect consumers and the integrity of the platform.
11.4. The Consumer agrees to promptly inform Locman of any change of address. Any failure to notify Locman of address changes or relocations remains entirely at the User's sole risk and expense. Until updated notice of relocation is provided, the Consumer shall be deemed domiciled at the address provided at the time of order, remaining responsible for the ordered Item.

12. Right of Withdrawal
12.1. The Consumer is entitled to withdraw from the Sales Contract within 14 (fourteen) days of Item delivery, in whole or in part, without giving reasons and without incurring additional costs, other than direct return costs which remain the responsibility of the customer, provided that the following procedures are followed:
12.1.1. withdrawal must be communicated using the designated tool provided on each page of the Site, within 14 (fourteen) days from delivery of the Items. Such notice must specify the purchase order number, transaction amount, intent to withdraw, and the specific Item(s) subject to withdrawal. Following the expiry of 14 (fourteen) days from delivery of the Items, the Consumer forfeits the right of withdrawal pursuant to this Art. 12;
12.1.2. an essential prerequisite for exercising the right of withdrawal is the substantial integrity of the returned Item. Items must not have been used, damaged, or altered. In any event, to qualify for a full refund of the price paid, the Item must be returned intact and in normal condition, complete with original tags still attached. The only permitted activity is inspecting and trying on the product to verify size and condition;
12.1.3. in order to facilitate information gathering, the Customer is requested to exercise the right of withdrawal by completing the following form ([WITHDRAWAL FORM LINK](https://cdn.shopify.com/s/files/1/0960/2783/6749/files/modulo_di_recesso.pdf?v=1782728945));
12.1.4. upon receipt of the withdrawal form referenced in Art. 12.1.3, the Consumer will receive email authorization from Locman to proceed with the return, including any return authorization code to be quoted in all correspondence and marked on the return parcel, as well as instructions for booking courier pickup;
12.1.5. upon receipt of Locman's return confirmation email, courier collection will be scheduled within 48 (forty-eight) business hours at the Consumer's delivery address via an authorized Locman carrier. Return shipping will be covered by Locman only where the item is defective or non-compliant. By way of derogation from the foregoing sentence, where the returned Item consists of a watch strap, the Consumer must arrange an independent courier and bear direct return shipping costs;
12.2. the Consumer must repack the Item in its original case, suitably protected and packaged in its original packaging where possible, accompanied by the original tags and all product accessories (protective pouches, spare parts, warranty booklet, etc.), addressing the return shipment to: “Locman S.p.A., P.za G. da Verrazzano n. 7 – 57034 Campo Nell’Elba (LI), Italy”;
12.2.1. Without prejudice to the provisions of the preceding paragraph, in the event of withdrawal from a Sales Contract concerning watch straps, the Consumer must utilize Locman's affiliated carrier.
12.3. Where withdrawal is exercised in compliance with the required procedures, Locman will refund the purchase price as soon as possible and in any event within 14 (fourteen) days from the date Locman was informed of the Consumer's decision to withdraw, subject to actual physical receipt of the returned Items and verification of item integrity in accordance with statutory requirements.
12.4. The refund amount will be notified via email and credited via the same payment method used by the Consumer for the purchase. The refunded amount corresponds to the price paid by the Consumer, including standard initial delivery costs only (list prices net of promotional discounts or voucher codes applied at checkout).

13. Warranties
13.1. Locman guarantees the authenticity of all products purchased on the Site. Each Item is accompanied by an international warranty valid for 24 (twenty-four) months from the purchase date, subject to conditions specified therein. The warranty is personal and applies exclusively to the original Consumer.

14. Contract Termination and Express Termination Clause
14.1. Locman reserves the right to terminate the Sales Contract by simple written notice to the Consumer based on adequate and justified grounds; in such case, the Consumer shall be entitled solely to reimbursement of amounts already paid.
14.2. Locman and the Consumer agree that obligations assumed by the Consumer under Art. 11 above are of essential nature pursuant to Art. 1457 of the Italian Civil Code.
14.3. Upon the occurrence of one or more material breaches set forth in Art. 11 above, the non-breaching party is entitled to terminate the Sales Contract pursuant to Art. 1456 of the Italian Civil Code. Termination takes effect by operation of law 14 (fourteen) days after receipt of registered letter with acknowledgment of receipt or email detailing the default, in the absence of cure by the defaulting party within said timeframe.

15. Intellectual Property Rights
15.1. The Consumer acknowledges the validity of Locman's Intellectual Property, agrees not to challenge it, and acknowledges that they acquire no right, title, or interest in or to any part of the Intellectual Property.
15.2. The Consumer is prohibited from using the Intellectual Property in their trade name, corporate name, or trademarks, alone or in combination with other terms or signs. The Consumer is also prohibited from registering or attempting to register any part of the Intellectual Property.
15.3. For further information on company Intellectual Property, please refer to the T&C – Website Use.

16. Privacy
16.1. To register and process orders, certain personal information from the Consumer is required by the Site to finalize the Sales Contract. The Consumer acknowledges that personal data provided will be processed by Locman as data controller in compliance with the GDPR to execute purchases made on the Site and, subject to consent, for further activities outlined in the Privacy Policy provided to the Consumer on the Site at registration and checkout.
16.2. The Consumer represents and warrants that all details provided to Locman during registration and purchase are accurate, complete, and truthful.
16.3. For comprehensive details on personal data handling, Consumers are invited to refer to the Privacy Policy.

17. Storage and Archiving of the Sales Contract
17.1. Pursuant to Art. 12 of Italian Legislative Decree no. 70/2003, Locman informs the Consumer that all orders and order confirmations are stored electronically and/or physically on servers and/or at Locman's premises and hosting facilities in accordance with strict confidentiality and security standards.

18. Jurisdiction and Competent Court
18.1. Contracts concluded between Consumers and Locman on the Site are governed by Italian law. In particular, the provisions of Arts. 49 et seq. of the Italian Consumer Code apply.
18.2. Any dispute concerning the application, execution, or interpretation of these T&C – Consumer shall fall under the jurisdiction of the court of the place where the Consumer resides or has elected domicile.
18.3. Without prejudice to the Consumer's statutory right to bring legal action before civil courts, in the event of disputes between the Consumer and Locman, the Parties may initiate alternative online dispute resolution procedures pursuant to Art. 141, para. 1 of the Consumer Code. Locman hereby commits, in case of dispute or service issue with the Consumer, to participate in an amicable conciliation attempt promoted by the Consumer pursuant to Art. 141, para. 3 of the Consumer Code before “RisolviOnline”, an independent conciliation service provided by the Chamber of Arbitration of the Milan Chamber of Commerce, allowing a neutral and competent conciliator to assist the parties in reaching an amicable resolution. “RisolviOnline” resolves business-to-consumer disputes promptly and cost-effectively, with specific focus on e-commerce and Internet transactions. For more information or to submit a conciliation request, the Consumer may access “[risolvionline.com](http://www.risolvionline.com/)”.

19. Final Provisions
19.1. These T&C – Consumer supersede and replace all prior agreements, understandings, and negotiations, whether oral or written, between the Parties regarding the subject matter hereof.
19.2. If any provision of these T&C – Consumer is found or declared invalid under applicable law, remaining provisions shall continue in full force and effect.
19.3. Locman reserves the right to modify, suspend, or discontinue sales on the Site. Locman shall in no way be held liable to Users or third parties for such modification, suspension, or discontinuation.
19.4. These T&C – Consumer are subject to periodic updates. Users are invited to review the published version and the latest revision date. The T&C – Consumer published and in effect at the time of conclusion of each specific Sales Contract shall remain applicable to that transaction.